Skip to content
Matombo Agency.
All work
Shortlet
Web Design
CRM

A shortlet portfolio that stopped paying 18% commission

Villa Serai

Designer shortlet apartment interior

We gave a 12-unit shortlet collection its own brand, site, and direct-booking engine — then drove demand straight to it.

The challenge

Like so many hospitality operators, Villa Serai was leaving revenue on the table — leaning on channels that eroded margin and a funnel that quietly lost prospects on the way to conversion.

What we did

We ran our Discover → Strategy → Launch → Optimize process: auditing the funnel, rebuilding the path to conversion, and deploying campaigns tuned to real revenue. Every week we read the data and reinvested into what worked.

The result

Within the engagement, Villa Serai achieved +3.1x return on ad spend — compounding results that continue to pay back well beyond the campaign window.

More work

A boutique hotel that broke up with the OTAs

+80% direct bookings in 6 months

Filling midweek tables at a waterfront lounge

+45% reservation rate

Warm hospitality interior at golden hour

Let’s fill your rooms, seats, and units.

Tell us about your property. We’ll come back with where your next 20% of revenue is hiding.

Book a Strategy Call